Your privacy is the premium feature. This policy explains what we collect, why, who we share it with, and the rights you have — for members in Việt Nam, Thailand, the Philippines, the EU/UK, the United States, and everywhere else.
The short version: We collect only what we need to connect you safely. Your video calls are translated in real time and never recorded or stored. We never sell your personal data. You can export or delete your data at any time.
CommuniTalk ("we", "us") operates communitalk.com. For privacy questions or to exercise your rights, contact privacy@communitalk.com.
| Category | Examples | Why |
|---|---|---|
| Account | Email, sign-in passkey credentials, device/session token | To sign you in securely (passwordless) |
| Profile | First name, date of birth (age), gender, city/region, languages, bio, photos | To build your profile and match you |
| Matching activity | Likes, passes, matches, blocks/reports | To run discovery and keep you safe |
| Call metadata | Room/session IDs, duration, language pair | To connect and translate calls |
| Payments | Plan, status, provider reference (handled by Stripe/Coinbase/Binance) | To manage membership; we do not store card or wallet details |
| Technical | IP, approximate location, device/browser, security signals | Security, anti-bot, fraud prevention |
We do not record or retain the audio or video of your calls. Real-time translation is processed statelessly and the media stream is not saved to our storage. We do not store your payment card numbers or crypto wallet keys — those stay with the payment provider.
We share limited data with vetted service providers strictly to run CommuniTalk:
Each provider handles data under its own terms and applicable law. We may also disclose data where legally required, or to prevent serious harm.
CommuniTalk connects people across borders, so your data may be processed on Cloudflare's global edge and by providers in other countries. We rely on appropriate safeguards (such as standard contractual clauses) where required by law, including for members in Việt Nam, Thailand, the Philippines, and the EU/UK.
Wherever you live, you can:
To exercise any right, email privacy@communitalk.com or use the tools in your account. These rights reflect the EU/UK GDPR, Việt Nam's Decree 13, Thailand's PDPA, the Philippines' Data Privacy Act, and US state privacy laws.
We use strictly necessary storage to keep you signed in and to run security/anti-bot checks (Cloudflare Turnstile). We keep non-essential tracking to a minimum; if we ever add analytics, we'll ask for consent where required and let you opt out.
We keep your data while your account is active. After deletion we remove personal data promptly, retaining only what the law requires (such as transaction records) or what is needed to enforce safety bans. Call media is never retained.
CommuniTalk is strictly for adults 18+. We do not knowingly collect data from anyone under 18. If we learn an account belongs to a minor, we remove it immediately. If you believe a minor is using CommuniTalk, contact safety@communitalk.com at once.
We use passwordless passkeys, encrypted transport, edge-native infrastructure, rate-limiting, and human/bot verification. No system is perfectly secure, but we work hard to protect you and will notify you and regulators of a serious breach as required by law.
We'll post updates here and change the "Effective" date; material changes are notified in-app or by email. Questions: privacy@communitalk.com.
Note: This is a good-faith template, not legal advice. Before launch, have a qualified privacy lawyer confirm your named legal entity, lawful bases, retention periods, processor list, and any local registration/appointment requirements (e.g. a Vietnam data-processing filing, a Thailand PDPA representative, or an EU/UK representative) for each market you enter.
